1. Overview
At Nexus Ecommerce, we provide digital marketing, eCommerce solutions, and IT services. We are committed to delivering high-quality services, but if you are not satisfied, you may be eligible for a refund based on the conditions outlined below.
2. Eligibility for Refunds
- Refund requests must be made within 3 days of the service purchase.
- Refunds will only be considered for services that have not been fully delivered or executed.
- Any refund request must include a valid reason along with supporting details.
- Proof of purchase or transaction ID is required.
3. Non-Refundable Services
- Services that have been fully executed or completed.
- Customized or personalized services.
- Consultation fees and one-time setup charges.
- Any third-party costs incurred on behalf of the client.
4. Refund Process
- To request a refund, contact us at services@nexusecommerce.in with your order details.
- Once your request is reviewed, we will notify you of the refund approval or rejection.
- If approved, refunds will be processed within 30 business days to the original payment method.
5. Late or Missing Refunds
- If you haven’t received a refund yet, check with your bank or payment provider.
- If issues persist, contact us at services@nexusecommerce.in for further assistance.
6. Service Modifications & Adjustments
- Instead of refunds, we may offer service modifications or adjustments to meet client expectations.
- Requests for modifications must be made within 7 days of service delivery.
7. Contact Us
For any refund-related inquiries, contact us at:
Nexus Ecommerce
Email: services@nexusecommerce.in
Phone: +919997287376, 9997287966